Is there any bigger problem for the small single handed business than bad timekeeping....well yes I suppose there is but I’m not bothering with that today because bad time keepers, as my old dear Mother would say, have my heart broke! Now surprise-surprise I’m not talking about clients coming late to collect their dogs, no-no I’m talking about those annoying souls who think they are doing you a favour by coming EARLY!
I work alone from a studio/salon/shed at the back of my house in my yard, same entrance for house and grooming. I’ve two dogs so after their walk in the morning. I leave them out in the yard with the gate closed until say ten minutes before my first appointment which may be 8.30am. Cue 8.10am, I’m sitting at the table in the kitchen with my porridge and last week’s Sunday supplements when I hear the dogs charging down the yard barking, yes it’s the 8.30am person. On with the shoes open the door, call the dogs to no avail as they know for sure it’s a serious invasion of our property AND they had the cheek to bring a dog so volleys of barking needed. I have to open the gate after getting my beasts in the house as I live on a narrow lane as if a car stays at gate my neighbours can’t get in or out. Open gate, try to smile very aware I’ve not brushed my teeth yet, in they drive, out they get, dog all delighted or else sulking, "Sorry" they say "are we too early"! " No-no better looking at you than for you as the team coach used to say to the kids!
Porridge cold, day has begun and such is a groomers life, now here’s the punch in the gut, yes, asked then to call back at 3pm and 2pm having bowl of soup still on same page of supplement when guess who arrives it’s them, " we thought since we were that bit early this morning, you might have him ready a bit earlier" If I’m missing from the next seminar and some other member wearing my green IPDGA tee-shirt you will all know where I’m languishing.... do visit! But please stick strictly to visiting times or I can’t be held responsible for my actions, especially if you bring a dog Freda Gorman
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